Privacy Policy
Last updated: 2 July 2026
At Thirsk Handyman, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
Who We Are
Thirsk Handyman provides handyman, home maintenance and exterior cleaning services throughout Thirsk, York and the surrounding areas.
If you have any questions about this Privacy Policy or how we use your information, please contact us using the details on our Contact page.
What Information We Collect
We may collect the following information when you contact us or use our website:
- Your name
- Email address
- Telephone number
- Property address (where relevant to the work)
- Details of your enquiry
- Any information you choose to provide in messages or contact forms
If you telephone us, we may make notes relating to your enquiry to help us provide our services.
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotations
- Arrange appointments
- Carry out requested work
- Contact you about your booking
- Issue invoices where required
- Improve our customer service
- Meet our legal and accounting obligations
We only collect information that is necessary for providing our services.
Marketing
We do not sell, rent or trade your personal information.
We will not send you marketing emails or text messages unless you have specifically asked to receive them.
Website Analytics
Our website may use analytics tools, such as Google Analytics, to help us understand how visitors use our website.
This information is anonymous and may include:
- Pages visited
- Time spent on the website
- Device type
- Browser used
- General location (such as town or county)
This information helps us improve our website and customer experience.
Cookies
Our website may use cookies to improve functionality and analyse website traffic.
You can control or disable cookies through your web browser settings.
Sharing Your Information
We only share your information where necessary to operate our business, such as:
- Accountants
- Payment providers
- Website hosting providers
- Legal or regulatory authorities where required by law
We never sell your personal information to third parties.
How We Store Your Information
We take reasonable steps to keep your information secure and protect it against unauthorised access, loss or misuse.
Personal information is only kept for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
Your Rights
Under UK data protection law, you have the right to:
- Request access to the personal information we hold about you.
- Request that incorrect information is corrected.
- Request that your personal information is deleted where appropriate.
- Object to or restrict certain types of processing.
- Request a copy of your information in a portable format where applicable.
To exercise any of these rights, please contact us.
Third-Party Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact Thirsk Handyman using the contact details provided on our Contact page.